How This FAQ Works for You
Most questions we get come down to three things: how do I fund my account, why hasn't something cleared yet, and how do I reach someone when I need help. We've built this page around those real moments. When you send a deposit through bKash, Nagad, or Rocket, the amount shows in your account wallet once the transaction is confirmed on the
payment side — there's no manual processing step on your end. Withdrawals go back to the same wallet you deposited from, and we verify the wallet matches your account details before releasing the amount. For anything that doesn't sort itself out in a few minutes, our support team is reachable through live chat directly from the lobby. Players in Dhaka and across
Bangladesh can access the full account flow from a mobile browser without downloading anything. This FAQ covers the steps — if your question isn't here, drop us a message and we'll add it.
- bKash
- Nagad
- Rocket
- Mobile Access